FAQ

How does ServiceMagic work?

The way our system works is straight forward. A homeowner comes to ServiceMagic because they need to get some work done and they don’t know who to call. Once you tell us the type of projects you want to do and what areas you want to work in, we will build you an online brochure that will help you sell your business and give you a couple ways that a homeowner can find your company.

Why choose ServiceMagic?

- Real time customer leads sent via text and email
- Ability to tailor the service to the specific needs of your company
- Limited competition on new customer leads
- No long-term commitments
- A dedicated Customer Care team

How long has ServiceMagic been in business?

ServiceMagic has been helping customers find contractors since 1998.

How many leads will I receive each day?

The number of leads will depend on your trade and the areas you work in.

What if I go on holiday?

We fully understand that there will be times when you are busy or away. Please contact us if you need to pause the service.

How much does it cost?

The cost per lead varies depending on the size and scope of the project. You are charged per lead you receive, so no commission is ever taken on the work done.

Do you quality control the leads I will receive?

All leads are put through our quality control filters. In addition, to help you make contact we send the customer an email introducing your company as soon as the lead is submitted.

What can I do to make sure I’m successful with ServiceMagic?

Once your account is active your success will depend on how effectively you manage your incoming leads. Here are three tips to help you close more business:

1. Be proactive – Contact the customer as soon as you receive the lead details
2. Be persuasive - Sell yourself and your skills when you contact the customer
3. Be competitive - Offer your best possible quote